Privacy Policy

1. Acceptance of Terms:

By downloading and using the Ramro Postal Service Pvt. Ltd. app ("the App"), you agree to comply with and be bound by these terms and policies. Please review them thoroughly. If you do not agree with these terms, you should uninstall the App immediately.

2. Registration & User Data:

Users are required to provide accurate, current, and complete information during the registration process. We respect your privacy and your data will be kept confidential and will not be sold or shared with third parties without your consent, unless required by law.

3. Use of the App:

The App is intended to provide digital international address services for Nepal. Any misuse or illegal activities conducted within or in relation to the App will lead to suspension or termination of the user's account.

4.How We Collect Information:

    Personal Information That You Provide:

     User and driver needs to provide their phone number,firstname ,lastname,address etc. to create a account in our app.

   

5. Intellectual Property:

All content available in the App, including but not limited to graphics, logos, texts, and software, is the property of Good Postal Service Pvt. Ltd. and is protected by copyright laws. Reproduction, modification, or distribution without our written consent is strictly prohibited.

6.How we use your information:

  Driver:The personal information collected like name,phone,address are used to  display in driver's profile which can also be seen by user and the location information are used to track the driver's location which can be seen in the user's screen         while the ride is active.

 Passenger:The personal information collected like name,phone,address are used to  display in user's profile which can also be seen   by   driver and the location information are used to know  their current  location in the map.

7. Restrictions:

Users are prohibited from:

a. Decompiling, reverse engineering, or disassembling the App.

b. Removing any copyright, trademark, or other proprietary notices.

c. Using the App for any purpose that may damage or overburden our servers.

8. Updates & Modifications:

The App may receive periodic updates. While we aim to ensure that the App remains compatible with older versions of operating systems, we cannot guarantee complete compatibility. We reserve the right to modify or discontinue features without prior notice.

9. Third-Party Links & Services:

The App may contain links to third-party websites or services. We do not endorse and are not responsible for the content or practices of these third parties. Users are encouraged to read the terms and conditions of third-party services.

10. Limitation of Liability:

Good Postal Service Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use or inability to use the App.

11. Termination:

We reserve the right to suspend or terminate your access to the App, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

12. Governing Law:

These terms are governed by and construed in accordance with the laws of Nepal. Any disputes arising from these terms will be resolved in the competent courts of Nepal.

13. Feedback & Suggestions:

Any feedback or suggestions provided by users will be considered non-confidential. Good Postal Service Pvt. Ltd. reserves the right to use such information without restriction.

14. Changes to Terms & Policies:

We may modify these terms and policies from time to time. It is the user's responsibility to review these terms periodically. Your continued use of the App following the posting of changes will mean that you accept and agree to the changes.

15. Dispute Resolution:

Any disputes arising out of the use of the App shall first be attempted to be resolved through mutual discussion. If the parties fail to reach an amicable resolution, the dispute shall be settled by arbitration in accordance with the laws of Nepal.

16. User Responsibilities:

Users are responsible for maintaining the confidentiality of their account and password and for restricting access to their devices.

17. Contact:

For any questions or clarifications regarding these terms and policies, users can contact Good Postal Service Pvt. Ltd. through the contact details provided in the App.